Service Program

Tower Generator employee working on a generator

Ensuring Your Standby Generator is Ready to Perform

At Tower Generator, we understand that a reliable backup generator is crucial for keeping your home safe and your business running smoothly. That's why we offer a comprehensive 81-Point Service Program, designed to ensure the optimal performance and reliability of your generator system.

Commercial generator outside
A man on a laptop next to an opened up generator

Standby Generator Service

Our highly skilled technicians have developed a meticulous process that covers every aspect of your generator's functionality, from top to bottom. With our thorough approach, we leave no stone unturned in identifying potential issues and implementing preventative measures to keep your system running at peak efficiency.

  • Comprehensive Coverage: Our program ensures every aspect of your generator is meticulously examined, identifying potential issues and preventing costly downtime.
  • Preventative Maintenance: By identifying and addressing potential issues before they escalate, we help prevent costly downtime and repairs.
  • Expert Care: Our team of factory-trained technicians has extensive experience and training in generator maintenance and repair.
  • Customized Solutions: We tailor our service program to meet the specific needs and requirements of your property.
  • Peace of Mind: With Tower Generator's 81-Point Service Program, you can have confidence in the reliability and performance of your generator system.

Polite, thorough, and proactive.

 “Just some quick feedback as a new customer. Our first service was great. My wife said [our technician] was very polite and thorough. He also proactively offered to send me information on the shutdown procedure to check the oil level of the generator during an extended outage. This is fantastic information to have.”

81-Point Service Program

1X Annual Inspection Service

Battery Checks
1    Battery Cables Checked
2    Battery Cable Terminals Cleaned and Checked
3    Battery Posts Cleaned and Checked
4    Electrolyte Level Checked and Topped Off
5    Charger Operation Checked
6    Charger Float Voltage Checked and Recorded
7    Battery Load Tested and Recorded
8    Date in Service Recorded

Cooling System Checks
9      Fan Belt Checked
10    Alternator Belt Checked
11    Governor Belt Checked
12    Water Pump Belt Checked
13    Radiator Hoses Checked
14    Heater Hoses Checked
15    Radiator Condition (Internal and External) Checked
16    Water Pump Checked
17    Coolant Level Checked and Topped Off
18    Coolant Protection Checked
19    Louver Operation Checked
20    All Hose Clamps Tightened

Lubrication Checks
21    Oil Level, add if needed
22    Oil Condition Checked
23    Oil Lines Checked
24    Oil Filter Checked

Tune-Up
25    Plugs Checked
26    Points Checked
27    Condenser Checked
28    Distributor Cap Checked
29    Distributor Rotor Checked
30    Plug Wire’s Checked
31    PCV Valve Checked

Exhaust System
32    Piping Checked
33    Muffler Checked
34    Clear Condensate Drain
35    Insulation Check
36    Flex Pipe Check
37    Rain Cap Check

Fuel System
38    Fuel Filter Check
39    Air Filter Check
40    Day Tank Check
41    Fuel Lines Checked
42    Fuel Solenoid Checked
43    Fuel Level Checked and Recorded

General System Checks
44    Electrical Connections Checked
45    Mechanical Connections Checked

Operating Conditions
46    Oil Pressure Recorded
47    Coolant Temperature Recorded
48    Engine Alternator Charging Voltage Recorded
49    AC Output Voltage Checked, Adjusted and Recorded
50    AC Output Frequency Checked, Adjusted and Recorded
51    AC Amps Recorded on Each Phase

Transfer Switch & System Test
52    ATS Indicator Lamps Checked
53    ATS Meters Checked and Adjusted if Needed
54    Exercise Clock Checked
55    Exercise Clock Settings Checked and Recorded
56    Engine Start Time Delay Checked and Recorded
57    Transfer to Emergency Source Checked and Recorded
58    Retransfer to Normal Source Checked and Recorded
59    Engine Cool Down Time Delay Checked and Recorded

Engine Safeties
60    Low Oil Pressure Pre-Alarm Checked
61    Low Oil Pressure Shut Down Checked
62    High Engine Temperature Pre-Alarm Checked
63    High Engine Temperature Shut Down Checked
64    Over Crank Safety Checked
65    Over Speed Safety Checked
 

1x Annual Tune-Up Service

Maintenance Items
66    Oil Changed
67    Oil Filter Changed
68    Oil Sample Taken if included with contract
69    Fuel Filters Changed
70    Air Filter Changed if Necessary (Replaced additional cost)
71    Spark Plugs Changed
72    Points Changed
73    Condenser Changed
74    Distributor Cap Changed (Replaced additional cost if needed)
75    Distributor Rotor Changed (Replaced additional cost if needed)
76    Lubricate Generator Bearing
77    Lubricate Governor Linkage
78    Lubricate Fan Shaft
79    Lubricate Water Pump Bearing
80    Inspect and Clean Slip Rings and Brushes
81    ALL 65 Checks Listed Under “1X Annual Inspection Service”

Man inspecting the inside of a generator

Interested in Preventative Maintenance?

See how we can customize a generator maintenance plan for your specific needs.

Learn More

Power Up!

Talk to the team at Tower Generator about which standby generator is for you.