Testimonials
“This is to thank you and the team who worked on the installation of the standby generator for my home. I am very pleased with both the process and the results. This includes the early recommendations as to size and type of generator, the ideas for the routing of the gas and electrical conduits so as to minimize their visibility, the installation, and the final briefing about operations and maintenance. I could see that all the professionals who worked on this project took pride on doing well thought out and quality work and both the neatness of the work area and the esthetics of the finished installation reflect this. There were no surprises as to costs or completion timing and this was very much appreciated as well. I felt privileged that you, Chris, as the head of the firm, gave so much attention to this project and I thank you for it. ” — J.M.B., Greenwich, CT “Our family was in serious need of a generator due to our son's medical needs. Without electricity our son could have been in a life-threatening situation. We hired Tower Generator, which was a company highly recommended by a friend that used them in the Simsbury area. I was impressed with this company from the first phone call. They came out to our house shortly after the initial call to give us an estimate. The quote was sent to us in a manner that was clear and easy to understand. They were extremely professional and knowledgeable about the products they offered. The company helped us to decide what system would work best for our needs. From start to finish it was a wonderful experience working with Tower Generator. Our needs were their top priority in getting the system up and running as quickly as they could. They are honest, and thorough. I would recommend this company to anyone in the market for a generator.” — J B & G B, Simsbury, CT “In my 23 years of operating treatment plants in VT and CT, I have had to put my trust in the hands of several different emergency generator companies with multiple generators. They promised responsive, dependable, and honest service. Not so, that is why I have worked with several! Richard Lee and his expert technicians from Tower Generator Service is one of the "elite" companies that do what they say and bill what they repair. They never give up until it is done the right way. They treat the equipment as their own with my best interest in mind. I can finally sleep during one of "Mother Nature's finest" knowing that my emergency generators will run, and run well...unless they run out fuel. THE ONLY COMPANY OWNER I KNOW THAT ACTUALLY GIVES OUT HIS CELL PHONE NUMBER...AND ANSWERS IT!” — Michael Emond “Hi Jay, I just wanted to send you a note to let you know how happy we are with Tower Generator. During this past winter we had many power problems from utility power and it was very frustrating because it was causing many problems with our computers and our UPS systems, so while we were having repairs completed on our UPS systems, we relied on our generator to keep us powered up for a whole week rather than street power. The generator purred like a kitten and had no problems, I thank you for that. Also, I want to let you know that your technician was very knowledgeable, professional, and courteous. I can tell he really cares about what he is doing. Once again, thank you for your great service and more importantly your honesty. ” — Rosario Salafia, Midfield Corporation, Middletown CT “I've lived in Westport, Connecticut, for 25 years. I suffer from multiple sclerosis. Last March, Fairfield County experienced a severe power outage, and many residents were without power and, most importantly, heat. For this reason, I began looking into generators and found Tower Generator Systems. — G.T. “We live in Southport CT and Tower Generator installed a generator for our house during the Summer of 2010. The summer of 2010 had some very violet storms and we found ourselves losing our power around once a week, and, at that time had a young baby. Chris, the owner, was extremely hands on and involved in the entire process. We really enjoyed working with him and his team. In this day and age, it is hard to find companies that go the extra mile and care so much about their customers as Tower did. It is for these reasons that we highly recommend them to anyone thinking about installing a generator for their house. We have lost power multiple times since the generator has been installed and it has worked perfectly each and every time. ” — Paul & Carolyn R., Southport, CT “Chris - Thanks for a great job. Power went out this weekend for 12 hours and the generator worked perfectly!” — Jim & Cindy Cuminale “Working with Tower Generator was very pleasant. Tower Generator helped create peace of mind for our family. We didn't have to worry about a power outage and my father's oxygen machine anymore.” — T.Z., West Hartford, CT “I have used Tower Generator to install my whole house generator and can highly recommend them. They were on time and on budget for the initial installation and performed all their work neatly, quickly and professionally. Months later, when I discovered that a certain circuit was not connected as we had agreed, they apologized, came to the house and performed the fix without charge or hassle. I believe they are capable, customer service oriented and price competitive.” — P.H., Salisbury, CT “Tower Generator is top-notch from sales to service. I would highly recommend them.” — Peter P., Madison, CT |
